Common queries answered
Frequently asked Questions
Our carrier is suitable for babies from 8 pounds (approximately 2-3 weeks old) up to 35 pounds (around 36 months). However, newborns must use the included infant insert until they reach 12 pounds to ensure proper head and neck support. Always consult your pediatrician before starting babywearing.
Yes, the carrier is machine washable on a gentle cycle using cold water and mild detergent. Remove all detachable parts before washing. Air dry only – do not use a dryer as it may damage the fabric and safety features. We recommend washing every 2-3 weeks with regular use.
Absolutely! The Safotad carrier features adjustable straps and a flexible panel that allows for discreet nursing. Simply loosen the shoulder straps slightly and lower your baby to a comfortable nursing position. The breathable hood provides additional privacy while feeding.
Our carrier offers four ergonomic carrying positions: front-inward facing (newborn to 36 months), front-outward facing (6+ months with good head control), hip carry (6+ months), and back carry (8+ months). Each position is designed to maintain proper hip positioning for healthy development.
Follow the T.I.C.K.S. guidelines: Tight, In view, Close enough to kiss, Keep chin off chest, Supported back. Your baby’s knees should be higher than their bottom in an “M” position, with the carrier supporting from knee to knee. The head should be close enough to kiss and their face visible at all times.
Our carrier is made with breathable, moisture-wicking mesh material specifically designed for temperature regulation. The adjustable panels allow for increased airflow, and the lightweight fabric helps prevent overheating. However, always monitor your baby for signs of discomfort and stay hydrated during hot weather.
The Safotad carrier features wide, padded shoulder straps and a supportive waist belt that distributes weight evenly across your shoulders and hips, minimizing back strain. The ergonomic design promotes proper posture, but it’s essential to adjust all straps correctly for optimal comfort and support.
We offer a comprehensive 2-year warranty covering manufacturing defects and material issues. Additionally, we provide a 30-day money-back guarantee if you’re not completely satisfied with your purchase. Registration of your product on our website is required to activate the warranty.
Yes! Our carrier features easily adjustable straps and buckles that can accommodate different body types, from petite to plus size. The waist belt extends from 26″ to 52″, and shoulder straps can be quickly modified to fit different caregivers safely and comfortably.
For spot cleaning, use a damp cloth with mild soap to gently blot the affected area. For tougher stains, create a paste using baking soda and water, apply it to the stain, let it sit for 30 minutes, then wipe clean. Avoid harsh chemicals or bleach as they may damage the fabric and compromise safety features. Always refer to the care label for specific instructions.